We are closely monitoring the coronavirus (COVID-19) outbreak, and want to assure our customers that there is currently no impact on the delivery of power to our customers. We are also staying in contact with federal, state and local authorities to ensure safe and reliable power.
From the power plants that generate electricity to the power lines that deliver electricity to your home, we are making sure that we have the employees available to ensure the reliable operation of our system. Our operations and facilities remain safe, secure and reliable.
Entergy is also taking steps to help our customers through these challenging times. Effective March 15, we’ve suspended service disconnections through May 14, subject to the Mississippi Public Service Commission’s review after 30 days. We encourage customers to continue making payments in order to avoid adding to any outstanding balance. For payments, please visit entergy.com/payonline.
Entergy will be here to support our customers and the communities we serve safely and reliably throughout this situation.